Binding: Hardcover
Description: Building on the work of Daniel Kahneman (Thinking Fast and Slow) Dan Ariely (Predictably Irrational) Shaw and Hamilton provide a new understanding of how people behave explain what it means for organizations who really want to understand their customers and show you what to do to create exceptional customer experiences.
Title: The Intuitive Customer 7 Imperatives For Moving Your Customer Experience To The Next Level
Author(s): Hamilton Ryan
Publisher: Palgrave Macmillan
Barcode: 9781137534286
Pages: 216 Pages, 23 Illustrations, Black And White; Xix, 216 P. 23 Illus.
Publication Date: 8/20/2016
Category: Organizational Theory & Behaviour